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Our service can be funded through all three types of support budgets in your NDIS plan:

  1. Core Supports (Consumables) Budget

You can generally claim Simple and Standard AT (Level 1 and 2) through this budget.

  1. Capital Supports Budget

You always claim specialised and complex items (Level 3 and 4) AT through the Capital Supports Budget. This includes Freedom Wheels Bikes.

  1. Capacity Building Supports Budget

You claim Allied Health assessment and input (for example Occupational Therapy) through the Capacity Building Budget.

The NDIS website has more information about Support Budgets and AT Levels.

More on Support Budgets

More on Levels of Assistive Technology 

Watch video on AT in the NDIS

For some services you will need to sign a Service Agreement before work can start. A Service Agreement is an agreement between you and Solve to provide services requested. It contains important information about you, your funding information, our costs, your rights and responsibilities and Solve's Terms & Conditions. If you have any questions, contact Solve on 1300 663 243 or

Basic and Standard Assistive Technology is generally claim through your Core Supports Budget.

It’s important to think about all the equipment you may need for your daily life before your planning meeting.

You may not need to list Basic and Standard Equipment as specific items in Core Supports. However, it is much easier to get the AT if it is listed and has its own budget in the plan.

The more information you can take to your planning meeting the better. An Allied Health specialist can help by providing a report that explains why the equipment is important for you.

Our therapists can do this for you. We can also provide a quote for our AT to take to your planning meeting.

Your Core Supports budget is flexible. In most cases you can choose how you use it.

You may be able to use it to fund level 1 and 2 AT that isn’t listed (as long as it falls within your budget).

Your LAC, planner or support coordinator can let you know if this is possible.

Each item must be listed (or stated) in the Capital Supports – Assistive Technology section of your NDIS plan.  It is also important that the item clearly supports the goals in your NDIS Plan.  

 If it is not listed, you will not be able to get it funded by the NDIS. 

The more information you can take to your planning meeting the better. You should write down your goals before the meeting. You should also list the Assistive Technology you will need to achieve them.  

Our Occupational Therapists can provide a report that explains why the AT is necessary for you to achieve your goals.  

We will also provide a quote to take to your planning meeting so a budget can be included in your plan.  

Note: Having this information is not a guarantee that the Assistive Technology will be included in your plan as this is up to the NDIA, but it will help!  

Once an item is stated in your plan, you cannot use the money allocated to that item for something else.  This is why it is important to state all items you may need in your plan that and the goals they relate to.  

You can include as many items as you would like on your plan as long as they will directly support your goals.  

It's ok!

If your needs change and you require specialised or complex Assistive Technology that is not stated in your current plan you can request a plan review. In a plan review you can change and add items to your plan. You will need supporting documentation to do this.  

Once the AT item is listed in your plan you can go to your chosen provider to supply you with the AT.  

You will need to provide the NDIA with a funding application by a relevant practitioner. If it passes the “reasonable and necessary” test, the funding use will be approved.   

Not always! 

The NDIA will look at the application from your practitioner and the goals in your plan. If they find the AT to be reasonable and necessary for you to meet your stated goals, they should approve the funding.  

This is why it is important that your goals are clear and specific.  For more information about what is considered reasonable and necessary visit the NDIS web page on Supports Funded. 


Yes, if your AT requires an Occupational Therapist to assess, prescribe a solution, or write a report you will need to ensure you have Occupational Therapy hours available in your Capacity Building Supports Budget on your NDIS plan. Otherwise, you can self-fund your therapist. 

This will depend on how complex the Assistive Technology is. Please contact us to find out if you need therapy hours. We can let you know how many hours are needed to cover your AT project.  

You should include the therapy hours in the Capacity Building budget under Daily Activity. 

NDIS will fund Freedom Wheels bikes, if it is correctly included in your NDIS Plan and it clearly supports your goals.  

A Freedom Wheels bike will be considered by the NDIS as ‘Assistive Equipment for Recreation’.  

There are specific line items that need to be listed in your NDIS Plan. 

Your goal should state something like: 

My goal is to develop greater social networks and have greater inclusion in the community, through participating in activities such as cycling with friends and family. To achieve this goal I need a Freedom Wheels bike.  


No, it doesn't. The Freedom Wheels team can assist you to get this in your plan before or after your bike assessment.  

However, the bike will be approved quicker if it is already stated in your plan, along with an appropriate goal, before your Freedom Wheels assessment 

If you have any questions not answered above, get in touch – we are here to help!

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